In August 2007, the Insurance Bureau of Canada (IBC) published a detailed article regarding identity theft in injury claims in Claims Canada. One of the statement made in this article is the increase of electronic claims (e-claims) and the impact on the…

In a recent article  (Internet claims conundrum  in Benefits Canada March 02, 2012), Bob Carter emphasized that the  provider credential process, is an essential part of the eClaims (or Internet Based Claims – IBC) process. An extensive protocol must be established to…